GoGrab Space
SMS Communication & Consent Information
SMS Communication & Consent Information
GoGrab Space collects explicit, informed consent from end users before sending any SMS or text messages. Consent is obtained during the account registration process on our platform.
Use this exact URL in campaign opt-in descriptions and when verifying the signup form (TCR reviewers should open this link):
https://app.gograb.space/auth/registerImportant: The signup form is at /auth/register, not /register. The path /register is not the registration page and may not show the form.
User begins account registration at https://app.gograb.space/auth/register and fills in their details. The phone number field is optional.
When a phone number is entered, the dedicated SMS consent checkbox becomes enabled. Until then, the checkbox stays disabled so users cannot opt in without a number on file.
The user must actively check the SMS consent checkbox to proceed. The "Launch My Space" button remains disabled until the SMS consent checkbox is checked (when phone is provided). The checkbox is not pre-checked.
Upon submission, consent is recorded with a timestamp and the user's IP address in our database for audit purposes.
Below is the account creation form as it appears to users who provide a phone number. The SMS consent checkbox appears when a phone number is entered.
Account Registration Form — https://app.gograb.space/auth/register
By clicking "Launch My Space", you agree to our Terms of Service and Privacy Policy.
Conditional behavior: The SMS consent checkbox stays disabled until the user enters a phone number. If the phone field is left empty, the user cannot check SMS consent and no SMS opt-in is recorded — they will not receive SMS.
Key detail: When a phone number is provided, the SMS consent checkbox is mandatory. The "Launch My Space" button remains disabled until the user explicitly checks the SMS consent box. Consent is recorded with a timestamp and the user's IP address in our database.
GoGrab Space sends the following categories of SMS messages to opted-in users:
Transactional
Transactional
Promotional
Message frequency varies based on account activity. Typically 1–5 messages per month.
Users can opt out of SMS messages at any time using any of the following methods:
Upon opting out, users receive the following confirmation:
Users can text HELP or INFO to receive the following automated response:
For full details, see our Privacy Policy and Terms of Service.